InterSystems Certification Exam Policies

InterSystems Certification Program exams are only available via self-service purchase at the InterSystems exam portal of QuestionMark.com. The exam itself is delivered by QuestionMark’s online exam delivery application, QuestionMark Secure. Additionally, online proctoring services are provided by Examity. Candidates are required to use a computer that conforms to the requirements of these providers to enable connectivity.

Exams must be taken in a secured place using a computer with a webcam, microphone, speakers and a fast, stable internet connection (2 mb/s or faster).

For more information and to verify compatibility:

• Visit QuestionMark and launch a test assessment
• Perform Examity’s  system check

Although candidates may opt to change the presentation language of the exam portal to their local language, InterSystems Certification exam content is currently only offered in English. Additionally, system confirmation emails and exam descriptions are currently in English only.
If you require a specific accommodation to take an exam, please contact certification@intersystems.com.

Candidates who do not pass the exam on the first attempt may retake the exam after a waiting period:

• 2^nd attempt – at least 24 hours after the first attempt
• 3^rd – 5^th attempts – 14 days between attempts

Maximum retakes: 5, in the 12 month period starting with the date of the first attempt.
Candidates may not retake an exam they have passed previously unless they are recertifying in the technology and a new version of the exam has been released.

Every exam attempt is $150 (USD). All candidates who do not pass the exam on the first attempt are encouraged to write to certification@intersystems.com to request InterSystems Certification Exam Retake Support service, which includes a voucher code that grants a 30% discount on one retake attempt. The voucher code will expire 3 months from the date of issuance and can only be redeemed when purchasing the exam that was not passed on the first attempt. Every additional exam attempt is $150 (USD).

All exam attempts result are displayed in the “My Results” section. To further assist unsuccessful candidates, the InterSystems Certification Team offers a free, personalised Exam Retake Support service upon request. This service includes the following:

• A performance review of the attempt by a qualified staff member
• A report outlining areas for improvement and lists of resources to consult
• A brief call to discuss the report, upon request
• A voucher code that grants a 30% discount on one retake of the exam that was not passed

This service is not available to successful candidates and is offered only once per unsuccessful attempt. The service can be requested by writing to certification@intersystems.com and referencing the candidate name, exam name, and date of the exam.

When developing exams and recertification projects, the InterSystems Certification Team may offer free attempts to a limited number of candidates to gather performance data. Beta exams and projects are unvalidated and final results usually take 6-8 weeks to be calculated; however, success on a beta exam or project results in achieving the target certification. Access to beta exams and projects is given at InterSystems sole discretion. If you are interested in participating in the beta program, please contact at certification@intersystems.com. Please include your role and experiences with InterSystems technologies in your email request.

InterSystems Certification does not discriminate on the basis of race, colour, creed, age, gender, national origin, religion, disability, marital status, parental status, ancestry, sexual orientation, or any other status protected by law. All candidates for certification will be judged solely on the criteria determined by InterSystems Certification.

Access to any exam and the certification program is governed by and requires acceptance of the InterSystems Certification Program Agreement. As such, if a potential candidate does not agree with any part of the Agreement, they should not take any exam nor participate in the program. Please contact the InterSystems Certification Team at certification@intersystems.com with concerns.

View the Certification Program Agreement