Skip to content
Search to learn about InterSystems products and solutions, career opportunities, and more.

TrakCare Lab Instrument Interfaces Library for COVID-19 Testing

Ivonne Jimenez, InterSystems Australia

lab technician in full personal protective equipment looking at vial of blood

COMPANY: InterSystems Australia

CHALLENGE: A cascade of requests erupted from customers all over Australia asking for help with interfaces for new laboratory analyzers to test for SARS-CoV-2.

OUTCOME: Working collaboratively to compile a list of currently interfaced analyzers saved valuable time and effort and the collaboration helps front-line laboratories deliver test results without delay.

A cascade of requests from customers all over Australia asking for help with interfaces for new laboratory analyzers to test for SARS-CoV-2 erupted since the first request by St Vincent’s Hospital in Sydney just last month.

Adjusting to these urgent demands, the InterSystems Lab team contacted customers directly and tracked progress of each need in our TrakCare Resolution Center (TRC). We jumped on the requests right away, building interfaces for the new analyzers as fast as possible. In one case, the new interface was even delivered ahead of the arrival of a new analyzer itself (see InterSystems Helps Aus. Laboratories in the Fight Against COVID-19).

As the demand for COVID-19 testing continues to ramp up, laboratories and hospitals are working to increase capacity for specimen collection and efficient processing in the lab. It is a familiar scenario that resonates globally.

Working collaboratively to compile a list of currently interfaced analyzers has saved valuable time and effort – but more importantly, the collaboration is helping front-line laboratories deliver test results without delay. To date, sites have completed thousands of novel coronavirus tests, and the workload will increase as governments extend the criteria for testing.

Below is a list of interfaced analyzers used for SARS-CoV-2 testing. We can deploy these pre-built interfaces very quickly. If your analyzer is not listed below, please contact your local InterSystems representative. We are here to support the laboratories and hospitals during these uncertain times by making sure there are no delays in getting test results to the care providers.

VendorInstrument
AusDiagnosticEasy-Plex
CepheidGeneXpert XVI interface (using accession no.)
CepheidGeneXpert interface (using episode no.)
QiagenySTAT Dx (as POCT)
QiagenSTAT Dx
Roche DiagnosticsCobas 6800 via Cobas Infinity Middleware
Roche DiagnosticsCobas IT Middleware (CiTM)
ThermoFisher Scientific7500 Fast & Real-Time PCR System
Sansure BiotechSansure SLAN-96P
Sacere BiotechnologiesSaCycler-96 RUO
Bio-RadBio-Rad CFX 96
Bio-RadBio-Rad c1000/cfx


This story originally appeared the May 6, 2020- OnTrak News Flash No.3: The Fight Against COVID-19 newsletter

More Customer Success Stories

Dec 10, 2024
Netsmart
InterSystems helps Netsmart boost the performance and scalability of the country’s most widely deployed behavioral health EHR solution.
Jul 26, 2024
Trust (formerly Harmony Health)
Trust uses InterSystems technology to connect more people in underserved communities with the healthcare and social services.
May 03, 2024
Seamlessly sharing disparate healthcare data
InterSystems IRIS for Health helps MedAllies provide fast, reliable, and secure data exchanges for millions of healthcare professionals across the country. The cloud-native solution helps the QHIN-designated healthcare information network operator accelerate the pace of innovation, avoid upfront capital equipment outlays, and tightly align ongoing expenses with evolving business demands.
Feb 03, 2024
UK NHS
Integrate disparate hospital trusts to achieve a comprehensive electronic health record using InterSystems HealthShare® Health Connect Cloud™
Sep 01, 2023
Healthcare Providers
Surprisingly, the top three indicators of life expectancy in the U.S. for a given population are per capita nursing home residency, mental health challenges, and prevalence of tooth loss¹. The income level, access to care, stress, and other social factors behind these indicators have a greater impact on health than genetics or access to healthcare services². However, historically, social determinants of health have not received enough attention in clinical care.
Jul 14, 2023
Integration Across the Delivery Network (IDN)
The developers at this large U.S. integrated delivery network (IDN) have no patience for integration engines that mindlessly do one job and one job only. Since replacing an old engine with InterSystems integration technology over a decade ago, the IDN has seen InterSystems solutions solve multiple problems to power growth, save employee time, and reduce costs. In one project alone, InterSystems saved them $100,000. Other examples of benefits delivered using InterSystems integration technology include:
May 03, 2023
Healthfirst
In the greater New York City area, Healthfirst, a not-for-profit, hospital-sponsored health plan and pioneer in value-based care, recognized the need for collaborative data exchange with providers for quality and improved member outcomes.
Dec 21, 2022
ROI and a Healthier Population
The Rhodes Group HCV algorithm and communications using InterSystems HealthShare helps New Mexico managed care organizations avoid millions of dollars in penalties for missing HCV treatment targets
Nov 05, 2022
Inpatient-level of Care at Home
A private hospital group in the Middle East is bringing the hospital to patients at home. The care team uses in-home devices to monitor patients and a phone app to deliver device and patient-generated data to its EMR. The physicians and nurses making virtual house calls have all the information they need, using familiar software, for optimal, personalized care.
Nov 05, 2022
eConsult
eConsult is improving the delivery and efficiency of primary, emergency, and outpatient care at the UK NHS with InterSystems IRIS for Health.

Take The Next Step

We’d love to talk. Fill in some details and we’ll be in touch.
*Required Fields
Highlighted fields are required
*Required Fields
Highlighted fields are required
** By selecting yes, you give consent to be contacted for news, updates and other marketing purposes related to existing and future InterSystems products and events. In addition, you consent to your business contact information being entered into our CRM solution that is hosted in the United States, but maintained consistent with applicable data protection laws.