CUSTOMER: University Hospital Sharjah (UHS)
CHALLENGE: During the last decade, InterSystems has worked closely with UHS to support the hospital through its digital transformation journey.
OUTCOME: The implementation of InterSystems TrakCare unified healthcare information system enabled UHS to deliver enhanced patient-centric care and rapidly achieve internationally recognised standards.
University Hospital Sharjah (UHS), one of the leading private hospitals in the Gulf region, and InterSystems celebrate a decade of partnership on the occasion of the tenth anniversary of the hospital’s foundation.
Senior leadership teams of both UHS and InterSystems took part in a 10-year partnership ceremony at the hospital’s campus in Sharjah. During the event, the InterSystems team presented UHS with a plaque in recognition of the ongoing successful partnership.
This partnership has been the foundation on which both organizations have built success in complex long-term programmes that drive sustained change with excellence. During the last decade, InterSystems has worked closely with UHS to support the hospital through its digital transformation journey, enabling it to provide the most advanced healthcare services to its patients. Since its foundation, UHS has always been keen to implement new technologies and digital services to support and continuously improve patient care.
H.H. Sheikh Sultan Bin Mohammed Al-Qassimi, ruler of Sharjah, inaugurated UHS in 2011. The hospital employs over 900 staff, with 219 inpatient beds and 34 emergency beds, a 22-bed ICU unit, 7 operating rooms, 20 level 3 neonatal ICU units, and 46 outpatient clinics.
“As we celebrate our tenth anniversary, it is a good time to reflect upon our journey so far. With the support of InterSystems and the implementation of their TrakCare EMR system, we have been able to digitally transform our hospital operations,” says Dr Ali Obaid Al-Ali, Chief Executive Officer at UHS. “Our healthcare professionals are now equipped with the tools required to deliver the best possible care to our valued patients. We are looking forward to working with InterSystems for years to come.”
TrakCare, with its unified clinical and revenue cycle management capabilities, enables UHS’ care providers with a holistic view of each patient’s clinical, administrative, and financial information at any given time. The EMR system supports the hospital’s medical staff in their decision-making while creating more opportunities to offer patients an enhanced experience and seamless care journey, as they spend less time waiting and avoid unnecessary tests.
“Today we are celebrating University Hospital Sharjah’s tenth anniversary and a decade of ongoing, successful partnership between UHS and InterSystems as well. We are proud to be a long-term partner of UHS and are delighted with its continuous success,” said Ali Abi Raad, Country Manager for the Middle East and India at InterSystems.
“At InterSystems, we work hard to ensure that the technology we develop plays an integral role in supporting healthcare professionals to do their jobs more effectively, which in turn results in better outcomes for the patients.”
InterSystems TrakCare electronic medical record system is trusted by leading healthcare providers across 27 countries and comes preconfigured to meet local market requirements, reducing implementation complexity and risk. To learn more, visit the TrakCare page here.
This story originally appeared in the October 22, 2021 - OnTrak News Flash No.9