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Stories of Customer Impact

Stories of Customer Impact

Global Summit 2024 Keynote

John Paladino discusses the process and results of a customer impact survey and talks about the InterSystems passion for software and the importance of partnerships with customers.

John Paladino, Head of Client Services, InterSystems

Presented by John Paladino, Head of Client Services, InterSystems

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Bloor InPerspective Brief

In today’s global marketplace, supply chain management plays a pivotal role in the success of businesses across various industries and, with the increasing complexity and interconnectedness of supply chain networks, the demand for efficient and effective solutions continues to rise.

Global Summit 2024 Keynote

Don Woodlock reviews the current state of healthcare, the challenges it faces, and the potential strategies and innovations that could be used to improve it.

Global Summit 2024 Keynote

At InterSystems we value innovation and its importance in various sectors, particularly in the health sector. In this session, we share perspectives on innovation, its definition, and the process of taking ideas from inception to impact. In addition, we also look at techniques for fostering innovation, such as tournaments, speed brainstorming, innovation loops along with the importance of ecosystem collaboration and recognition for innovation.

Global Summit 2024 Keynote

Tobias Zwingmann, Business AI Advisor and Author, focuses on understanding the potential and limitations of AI, especially in the context of business growth and innovation. He shares a six-step process to successfully implement AI in an organization and warned against common pitfalls. The session also includes a brief crash course on AI and its various applications.

Global Summit 2024 Keynote

Paul Grabscheid speaks to the impact of AI on solution developers while providing advice on navigating this transition. Paul shares insights from customer experiences, reflections on past practices, and discussions on ethics and partnerships in the era of AI.

Global Summit 2024 Keynote

In this keynote presentation, Don Woodlock discusses improving healthcare systems. Don reviews the problems healthcare systems face, including staff retention, antiquated systems, and the inability to extract and analyze data. Don also presents demos of new technologies being developed to address these issues and improve the healthcare experience for patients, healthcare providers, and administrators.

Global Summit 2024 Keynote

Augustine Amusu, the CIO of Mediclinic Middle East, shares his experiences and insights about the healthcare system and digital adoption in the UAE. He discusses the transformation of healthcare, the implementation of electronic health records, the use of AI and machine learning in healthcare, and the importance of accessibility in healthcare services.

Global Summit 2024 Keynote

In this keynote session, Denise Hines discusses the advancements and achievements of Georgia Health Information Network (GHIN) in 2024. She reviews GHIN's innovative healthcare data exchange initiatives, the introduction of social determinants of health data, and the development of a comprehensive patient care model that incorporates social care aspects.

Global Summit 2024 Keynote

Jeff Fried discusses the latest developments in InterSystems IRIS data management platform. Jeff reviews the platform's value proposition, its focus on AI, and the prevalence of cloud deployments among the customer base. Jeff also introduces vector search, a new feature in InterSystems IRIS, and the InterSystems Data Fabric Studio, a low-code interface for data management.

Global Summit 2024 Keynote

In this keynote session, Augie Turano discusses the evolution of the EHR (Electronic Health Record) system in the Department of Veterans Affairs. He shares how the system has developed over the years, from its inception in the early 1980s to its current state. Augie also discusses the challenges they faced, the solutions they implemented, and the tools they used to aggregate and manage vast amounts of data from various sources.