Seamless patient, member, and beneficiary identification is essential for efficient operations across healthcare organisations and government agencies. Yet, fragmented systems, inconsistent identifiers, and data gaps continue to disrupt workflows, increase costs, and compromise care quality and service delivery. 35% of denied medical claims stem from inaccurate patient identification, while mergers and affiliations further complicate record consolidation. Even within a single information system, duplicate or overlaid records can introduce inefficiencies and risks; by creating costly administrative burdens and compromising the accuracy of AI workflows built on unreliable data. To maintain data integrity and prevent cascading errors, organisations must be able to detect problematic records in real time and trigger corrective actions.
InterSystems EMPI™ is a next-generation enterprise master person index – an automated, easily integrated solution for identity resolution. It seamlessly pairs with InterSystems Unified Care Record, merging multi-source data into a single, accurate longitudinal health record. InterSystems EMPI can also function as an enterprise or agency-wide standalone solution, ready for deployment across your organisation.
