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InterSystems, Conference, The Vox, Birmingham, Joined up Healthcare, 2019
We are delighted to present a wide range of speakers from diverse industries and experiences to inspire, inform, and help you innovate.
Each speaker's presentation slides will be available to view under their name soon.
Guest Speakers
Kali Bagary, CEO, The Data Company
More information to follow
Graham Evans, Executive Chief Digital and Information Officer/SIRO, NHS North East & North Cumbria Integrated Care Board
Tuesday 18 October
14:45 – 15:15
Competition to Collaboration – Digitally transforming Integrated Care Systems
Professor Graham Evans is the Executive Chief Digital and Information Officer/Senior Information Risk Owner(SIRO) for NHS North East & North Cumbria Integrated Care Board.
Graham was previously the Chief Information and Technology Officer/SIRO for North Tees and Hartlepool NHS Foundation Trust, in addition, Graham was seconded on a part-time basis to the role of Chief Digital Officer for the North East and North Cumbria (NENC) Integrated Care System (ICS).
Graham has held a number of national and regional leadership roles in the NHS relating to health informatics. Graham commenced his NHS career with North Tees and Hartlepool NHS Foundation Trust in June 2004 as the director of Information Management and Technology (IM&T). Graham’s former NHS roles include; Chief Information Officer and director of informatics for the North East Strategic Health Authority, Director of Corporate Services and Corporate Chief Information Officer for NHS England.
In 2016, Graham was also the Digital Transformation Workstream lead for the regional Sustainability and Transformation Partnership (STP), in the Durham, Darlington, Teesside, Hambleton, Richmondshire and Whitby (DDTHRW) region. As well as holding a joint Chief Information and Technology Officer role between North Tees and Hartlepool NHS Foundation Trust and South Tees Hospitals NHS Trust from 2017 to 2018.
Prior to joining the NHS, Graham worked within the private sector in a range of senior commercial, operational and engineering management positions, predominantly in the chemical, electronics and fast-moving consumer goods (FMCG) industries.
Graham is a Chartered Engineer by profession, he holds a professional doctoral degree (DProf) in Technology enabled transformational change. Graham also holds an Honours degree in Information Technology and a Master’s degree in Organisational Change and Management Development.
Graham holds Chartered IT Professional Fellowship status with the British Computer Society and has further fellowship and membership grades with several Engineering, Technology and Management Institutions.
In 2018, Graham was nominated as an NHS70 ‘Parliamentary Award’ nominee in the category of Future NHS. In 2021, Graham was also a Finalist in Digital health awards 2021 Chief Information Officer (CIO) of the year category.
Graham is an Honorary Professor at Teesside University and a past chairman of the Teesside and District Branch of the British Computer Society (BCS).
14:45 – 15:15
Competition to Collaboration – Digitally transforming Integrated Care Systems
Professor Graham Evans is the Executive Chief Digital and Information Officer/Senior Information Risk Owner(SIRO) for NHS North East & North Cumbria Integrated Care Board.
Graham was previously the Chief Information and Technology Officer/SIRO for North Tees and Hartlepool NHS Foundation Trust, in addition, Graham was seconded on a part-time basis to the role of Chief Digital Officer for the North East and North Cumbria (NENC) Integrated Care System (ICS).
Graham has held a number of national and regional leadership roles in the NHS relating to health informatics. Graham commenced his NHS career with North Tees and Hartlepool NHS Foundation Trust in June 2004 as the director of Information Management and Technology (IM&T). Graham’s former NHS roles include; Chief Information Officer and director of informatics for the North East Strategic Health Authority, Director of Corporate Services and Corporate Chief Information Officer for NHS England.
In 2016, Graham was also the Digital Transformation Workstream lead for the regional Sustainability and Transformation Partnership (STP), in the Durham, Darlington, Teesside, Hambleton, Richmondshire and Whitby (DDTHRW) region. As well as holding a joint Chief Information and Technology Officer role between North Tees and Hartlepool NHS Foundation Trust and South Tees Hospitals NHS Trust from 2017 to 2018.
Prior to joining the NHS, Graham worked within the private sector in a range of senior commercial, operational and engineering management positions, predominantly in the chemical, electronics and fast-moving consumer goods (FMCG) industries.
Graham is a Chartered Engineer by profession, he holds a professional doctoral degree (DProf) in Technology enabled transformational change. Graham also holds an Honours degree in Information Technology and a Master’s degree in Organisational Change and Management Development.
Graham holds Chartered IT Professional Fellowship status with the British Computer Society and has further fellowship and membership grades with several Engineering, Technology and Management Institutions.
In 2018, Graham was nominated as an NHS70 ‘Parliamentary Award’ nominee in the category of Future NHS. In 2021, Graham was also a Finalist in Digital health awards 2021 Chief Information Officer (CIO) of the year category.
Graham is an Honorary Professor at Teesside University and a past chairman of the Teesside and District Branch of the British Computer Society (BCS).
Peter Flanagan, CEO, Principal Logistics
More information to follow.
Shahriar Haque, COO, Integrella
Tuesday 18 October
13:30 – 13:50
When Disaster Becomes Opportunity: The Hacking and Recovery of NHS 111 service
Shahriar has over 20 years’ experience in the delivery of integration solutions and is currently Integrella’s Chief Operating Office. The majority of his career to date has been as a delivery project and programme/portfolio manager, across Accenture, Deloitte, Ernst & Young and end user roles in organisations such as Virgin Media and the Financial Conduct Authority.
He has strong practical experience of project and programme management, systems integration, and systems implementation projects. He operates with and advises C suite level executives, manages and leads functional and technical teams. His previous client projects have required him to apply his skills across the complete delivery lifecycle – from business case development, programme governance, project management high level business process analysis and technical requirements capture, estimating and planning, solution architecture, component design, build, test and implementation, within large programmes and small projects.
As such, he has built a strong body of transferable programme/project management, risk management, stakeholder management, systems integration delivery knowledge, and practical capability to convert viable business cases into executing projects and programmes. He holds a MEng and a PhD in Materials Science from Imperial College, London.
13:30 – 13:50
When Disaster Becomes Opportunity: The Hacking and Recovery of NHS 111 service
Shahriar has over 20 years’ experience in the delivery of integration solutions and is currently Integrella’s Chief Operating Office. The majority of his career to date has been as a delivery project and programme/portfolio manager, across Accenture, Deloitte, Ernst & Young and end user roles in organisations such as Virgin Media and the Financial Conduct Authority.
He has strong practical experience of project and programme management, systems integration, and systems implementation projects. He operates with and advises C suite level executives, manages and leads functional and technical teams. His previous client projects have required him to apply his skills across the complete delivery lifecycle – from business case development, programme governance, project management high level business process analysis and technical requirements capture, estimating and planning, solution architecture, component design, build, test and implementation, within large programmes and small projects.
As such, he has built a strong body of transferable programme/project management, risk management, stakeholder management, systems integration delivery knowledge, and practical capability to convert viable business cases into executing projects and programmes. He holds a MEng and a PhD in Materials Science from Imperial College, London.
Itzik Levy, CEO, Ummanu Health
Tuesday 18 October
13:30 – 13:50
When Disaster Becomes Opportunity: The Hacking and Recovery of NHS 111 service
Itzik Levy is the CEO of Ummanu, a digital health company empowering telehealth using intelligent automation to improve system productivity in delivering remote consultations, at scale. Before joining Ummanu, Itzik co-founded a digital health venture which developed a SaaS platform to manage and monitor post-acute care plans in a shared digital space for the patient, doctor and caregivers. Prior to that Itzik was head of the National Digital Projects Sector at the Israeli Ministry of Health and led the globally acclaimed digital transformation of Israel’s healthcare system.
13:30 – 13:50
When Disaster Becomes Opportunity: The Hacking and Recovery of NHS 111 service
Itzik Levy is the CEO of Ummanu, a digital health company empowering telehealth using intelligent automation to improve system productivity in delivering remote consultations, at scale. Before joining Ummanu, Itzik co-founded a digital health venture which developed a SaaS platform to manage and monitor post-acute care plans in a shared digital space for the patient, doctor and caregivers. Prior to that Itzik was head of the National Digital Projects Sector at the Israeli Ministry of Health and led the globally acclaimed digital transformation of Israel’s healthcare system.
Kira Levy, Head of Healthcare for the UK, AWS
Tuesday 18 October
13:05 – 13:25
Unlocking the Value of Healthcare Data
Kira Levy is the Head of Healthcare for the UK, where she is accountable for driving the AWS’s UK strategy to accelerate cloud adoption and enable healthcare customers to deliver their digital transformation goals. Kira has over twenty years of healthcare strategy and product development experience, supporting both the National Health Service as well as international health markets. She is passionate about helping customers unlock insights in their data to improve decision making and previously worked for a global health service provider, developing population health management and clinical decision support tools for the NHS. Kira holds an MSc in Epidemiology from the London School of Hygiene and Tropical Medicine.
13:05 – 13:25
Unlocking the Value of Healthcare Data
Kira Levy is the Head of Healthcare for the UK, where she is accountable for driving the AWS’s UK strategy to accelerate cloud adoption and enable healthcare customers to deliver their digital transformation goals. Kira has over twenty years of healthcare strategy and product development experience, supporting both the National Health Service as well as international health markets. She is passionate about helping customers unlock insights in their data to improve decision making and previously worked for a global health service provider, developing population health management and clinical decision support tools for the NHS. Kira holds an MSc in Epidemiology from the London School of Hygiene and Tropical Medicine.
Kevin Madden, Solution Architect, Telefónica Tech Healthcare Practice
Wednesday 19 October
11:05 – 11:25
Helping a leading NHS Digital Exemplar deliver improved patient care through technology services
11:05 – 11:25
Helping a leading NHS Digital Exemplar deliver improved patient care through technology services
James Reed, Consultant Forensic Psychiatrist and CCIO, Birmingham & Solihull Mental Health NHS Foundation Trust
Tuesday 18 October
14:00 – 14:45
Uniting Six NHS Regions
James Reed is a Consultant Forensic Psychiatrist and has been CCIO of Birmingham & Solihull Mental Health NHS Foundation Trust since 2013. He has participated in local, regional and national work on clinical IT (including the ‘Your Care Connected’ and MERIT vanguard data sharing projects) and advises various national bodies including the Royal College of Psychiatrists and the Professional Records Standards Body. The Trust has recently been awarded Global Digital Exemplar status in recognition of its high degree of digital maturity.
14:00 – 14:45
Uniting Six NHS Regions
James Reed is a Consultant Forensic Psychiatrist and has been CCIO of Birmingham & Solihull Mental Health NHS Foundation Trust since 2013. He has participated in local, regional and national work on clinical IT (including the ‘Your Care Connected’ and MERIT vanguard data sharing projects) and advises various national bodies including the Royal College of Psychiatrists and the Professional Records Standards Body. The Trust has recently been awarded Global Digital Exemplar status in recognition of its high degree of digital maturity.
David Rowan, Editor-in-Chief, WIRED Magazine, UK edition
David Rowan explains compellingly how emerging technologies will impact business — and how leaders should prepare now. As founding Editor-in-Chief of WIRED magazine’s UK edition, David came to know the founders of WhatsApp, LinkedIn, Google, Didi, Spotify, Xiaomi, Nest, Twitter and countless other ambitious startups from Tel Aviv to Shenzhen. He has since invested in more than 60 early-stage tech companies, including two that became billion-dollar “unicorns”, and is an adviser to Lakestar, one of Europe’s largest venture-capital funds. He has been a technology columnist for The Times, GQ, Condé Nast Traveller and The Sunday Times, and hosts a podcast series about tech founders called Walks With Founders. David deconstructs tech trends in real time, unpacking how major innovations like artificial intelligence, quantum computing, and more, are changing businesses and consumers.
Follow him on Twitter and LinkedIn
Follow him on Twitter and LinkedIn
Colm Scannell, Head of IT, Chadwicks Group
More information to follow.
Neil Ward-Dutton, Vice President, AI and Intelligent Process Automation European Practices, IDC
Tuesday 18 October
10:40 – 11:25
Data is the New Oxygen
Neil Ward-Dutton is vice president, AI and Intelligent Process Automation European Practices at IDC. Prior to joining IDC Neil was Founder and Research Director of MWD Advisors, a technology advisory
firm focusing on digital technologies and their impacts on business. Neil is recognised as one of Europe’s most experienced and high-profile technology industry analysts, and has regularly appeared on TV and in print media over his 20-year industry analyst career as well as authoring over 10 books on IT and business strategy.
Neil initially studied and trained as a software engineer, and holds a BSc in Computer Software Technology from the University of Bath. He is also a Fellow of the RSA (Royal Society for the encouragement of Arts, Manufactures and Commerce).
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10:40 – 11:25
Data is the New Oxygen
Neil Ward-Dutton is vice president, AI and Intelligent Process Automation European Practices at IDC. Prior to joining IDC Neil was Founder and Research Director of MWD Advisors, a technology advisory
firm focusing on digital technologies and their impacts on business. Neil is recognised as one of Europe’s most experienced and high-profile technology industry analysts, and has regularly appeared on TV and in print media over his 20-year industry analyst career as well as authoring over 10 books on IT and business strategy.
Neil initially studied and trained as a software engineer, and holds a BSc in Computer Software Technology from the University of Bath. He is also a Fellow of the RSA (Royal Society for the encouragement of Arts, Manufactures and Commerce).
Follow Neil on Twitter
InterSystems Speakers
Jeff Fried, Director of Product Management
Tuesday 18 October
15:45 – 16:30
InterSystems IRIS: What’s New, What’s Next
Wednesday 19 October
10:35 – 11:05
InterSystems In the Cloud
Jeff Fried, Director of Product Management for InterSystems, is a long-standing data management nerd, and particularly passionate about helping people create powerful data-driven applications. Prior to joining InterSystems, Jeff was CTO of BA Insight, and ran product management for FAST Search and Transfer and for Microsoft. He has extensive experience in data management, text analytics, enterprise search, and interoperability. Jeff is a frequent speaker and writer in the industry; holds 15 patents; and has authored more than 50 technical papers and co-authored three technical books.
Follow him on LinkedIn
15:45 – 16:30
InterSystems IRIS: What’s New, What’s Next
Wednesday 19 October
10:35 – 11:05
InterSystems In the Cloud
Jeff Fried, Director of Product Management for InterSystems, is a long-standing data management nerd, and particularly passionate about helping people create powerful data-driven applications. Prior to joining InterSystems, Jeff was CTO of BA Insight, and ran product management for FAST Search and Transfer and for Microsoft. He has extensive experience in data management, text analytics, enterprise search, and interoperability. Jeff is a frequent speaker and writer in the industry; holds 15 patents; and has authored more than 50 technical papers and co-authored three technical books.
Follow him on LinkedIn
Mike Fuller, Regional Director of Marketing
Mike connects ideas and people to support digital transformation. After 20 years’ experience in Information Technology, he joined InterSystems in the UK in 2000 as regional director of marketing. He is continuously curious and loves that we live in a data-driven, digitally immersed world that enables him to share stories to help organisations achieve differentiated, valuable customer experiences and the best long-term outcomes.
He works with InterSystems partners who deliver innovative applications and services using its data and interoperability platforms for healthcare, financial services, supply chain management and other markets. InterSystems also leads internationally in the creation and delivery of unified solutions for electronic patient records, health information exchanges, and laboratories, and Mike supports the communications vital for the success of the eHealth transformation programmes that they underpin.
Follow him on LinkedIn
He works with InterSystems partners who deliver innovative applications and services using its data and interoperability platforms for healthcare, financial services, supply chain management and other markets. InterSystems also leads internationally in the creation and delivery of unified solutions for electronic patient records, health information exchanges, and laboratories, and Mike supports the communications vital for the success of the eHealth transformation programmes that they underpin.
Follow him on LinkedIn
Saurav Gupta, Sales Engineer
Wednesday 19 October
12:05 – 12:40
High Performance Data Ingestion and Processing Use Case
Saurav Gupta is a Sales Engineer at InterSystems in the UK and works with application partners and end customer to design, architect and build applications on InterSystems’ technology platforms. Over his extensive career Saurav has covered technology sales, service oriented architecture, business process modelling, middleware and software development. Prior to joining Intersystem he held senior roles at NCR Corporation and Steria.
12:05 – 12:40
High Performance Data Ingestion and Processing Use Case
Saurav Gupta is a Sales Engineer at InterSystems in the UK and works with application partners and end customer to design, architect and build applications on InterSystems’ technology platforms. Over his extensive career Saurav has covered technology sales, service oriented architecture, business process modelling, middleware and software development. Prior to joining Intersystem he held senior roles at NCR Corporation and Steria.
Mark Holmes, Senior Advisor of Supply Chain
Tuesday 18 October
14:00 – 14:45
Supply Chain – Interoperability
14:45 – 15:15
Smart Data Fabric: Enabling Future Innovation
Mark helps customers get the supply chain intelligence required to earn more revenue, gain cost efficiencies, and build data-driven organizations.
He's an accomplished senior-level professional with proven industry successes enabling customer solutions within CPG, retail, manufacturing, and diversified verticals. He's been recognized for business and product development, creating digitally enhanced supply chains that improve the enterprise. He helps partners with:
• Management consulting
• Customer-centric project management
• Digital supply chain transformation
• RPA, AI, and ML applications within supply chains
• Robotics applications within distribution, warehousing, and omnichannel
Follow him on LinkedIn
14:00 – 14:45
Supply Chain – Interoperability
14:45 – 15:15
Smart Data Fabric: Enabling Future Innovation
Mark helps customers get the supply chain intelligence required to earn more revenue, gain cost efficiencies, and build data-driven organizations.
He's an accomplished senior-level professional with proven industry successes enabling customer solutions within CPG, retail, manufacturing, and diversified verticals. He's been recognized for business and product development, creating digitally enhanced supply chains that improve the enterprise. He helps partners with:
• Management consulting
• Customer-centric project management
• Digital supply chain transformation
• RPA, AI, and ML applications within supply chains
• Robotics applications within distribution, warehousing, and omnichannel
Follow him on LinkedIn
Mike Hom, Head of Financial Services Solutions
Michael Hom is a technology executive with over 25 years of experience working in Financial Services industry. Prior to joining InterSystems, Michael was a Managing Director managing Global Rates, Securitized Products, and Municipals Technologies at Royal Bank of Canada Capital Markets. Previously, he was an Executive Director overseeing Cross Product Technologies including Risk, Sales and Trade Management at Nomura Securities. Michael started his career at Lehman Brothers, building systems in the Rates, Foreign Exchange and Emerging Markets areas. Later on, he became Senior Vice President leading Securitized Products – Whole Loans, Real Estate, and Principal Finance Technologies. He holds a Bachelor’s degree in computer science from Columbia University School of Engineering and Applied Science.
Follow him on LinkedIn
Follow him on LinkedIn
Russell Leftwich MD, Sr Clinical Advisor
Wednesday 19 October
11:30 – 12:05
The Concept of FHIR: A Healthcare Data Standard Designed for the Future
With an engineering background and over 20 years of medical practice, Dr. Leftwich has become a full time clinical informatics professional with the goal of improving health care by encouraging and directing the adoption of HIT and health information exchange and by participation in national and international efforts at development of interoperability standards for clinical data exchange.
Dr. Leftwich is the recipient of the 2011 Health Information Management Systems Society Physician IT Leadership award for his role in leadership in standards adoption, quality improvement initiatives, and patient engagement. . He is past Co-chair of the IHE USA Implementation Committee, Co-Chair of the HL7 Learning Health Systems WG, Co-chair of the HL7 Clinical Information Interoperability Council, and a member of the Sequoia Project Content Testing WG. He has served a leadership role in clinical standards development as Co-lead of the Office of the National Coordinator (ONC) for HIT Standards & Interoperability Framework Longitudinal Coordination of Care Initiative, Chair of HL7 Health Professional Engagement Initiative, and Co-Chair of the HL7 Patient Care Workgroup. He has served as co-chair of the ONC HIT Standards Committee Consumer Technology Workgroup. He is an advisor to the board of the Healthcare Services Platform Consortium.
Follow him on LinkedIn
11:30 – 12:05
The Concept of FHIR: A Healthcare Data Standard Designed for the Future
With an engineering background and over 20 years of medical practice, Dr. Leftwich has become a full time clinical informatics professional with the goal of improving health care by encouraging and directing the adoption of HIT and health information exchange and by participation in national and international efforts at development of interoperability standards for clinical data exchange.
Dr. Leftwich is the recipient of the 2011 Health Information Management Systems Society Physician IT Leadership award for his role in leadership in standards adoption, quality improvement initiatives, and patient engagement. . He is past Co-chair of the IHE USA Implementation Committee, Co-Chair of the HL7 Learning Health Systems WG, Co-chair of the HL7 Clinical Information Interoperability Council, and a member of the Sequoia Project Content Testing WG. He has served a leadership role in clinical standards development as Co-lead of the Office of the National Coordinator (ONC) for HIT Standards & Interoperability Framework Longitudinal Coordination of Care Initiative, Chair of HL7 Health Professional Engagement Initiative, and Co-Chair of the HL7 Patient Care Workgroup. He has served as co-chair of the ONC HIT Standards Committee Consumer Technology Workgroup. He is an advisor to the board of the Healthcare Services Platform Consortium.
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Carmen Logue, Product Manager Analytics & AI
More information to follow
Alex MacLeod, Manager, HealthShare Commercial Initiatives
Alex MacLeod joined InterSystems in January 2001 while working towards her Masters’ Degree in Information Systems (earned in 2004) at Darmstadt Technical University, Germany. Based at the company’s headquarters in Cambridge, Massachusetts, Alex is a dual citizen of Germany and the USA.
During her career with InterSystems, Alex has worked in roles within Implementation, Support, and Sales, with a wide range of clients in both the government and private sectors in a number of international markets including Germany, UK and the US. Alex’s exposure to multiple markets and the various aspects of InterSystems’ product and service offerings has enabled her to develop a deep understanding of how InterSystems technology can maximize customer success.
During the early part of her career, Alex worked across a range of industry verticals including Financial Services, Manufacturing and Healthcare. She was a leading light in InterSystems’ go-to-market strategy for the HealthShare product portfolio, which has become her focused area of engagement over the last 10 years.
In addition to her assimilation of industry and customer knowledge, Alex has gathered management experience as she has risen through the organization, and was recently promoted to Manager, HealthShare Commercial Initiatives. In this key role, she is working alongside Regional and Country Managers around the world to help lead the growth of HealthShare internationally and product manages InterSystems’ as a Service offerings.
During her career with InterSystems, Alex has worked in roles within Implementation, Support, and Sales, with a wide range of clients in both the government and private sectors in a number of international markets including Germany, UK and the US. Alex’s exposure to multiple markets and the various aspects of InterSystems’ product and service offerings has enabled her to develop a deep understanding of how InterSystems technology can maximize customer success.
During the early part of her career, Alex worked across a range of industry verticals including Financial Services, Manufacturing and Healthcare. She was a leading light in InterSystems’ go-to-market strategy for the HealthShare product portfolio, which has become her focused area of engagement over the last 10 years.
In addition to her assimilation of industry and customer knowledge, Alex has gathered management experience as she has risen through the organization, and was recently promoted to Manager, HealthShare Commercial Initiatives. In this key role, she is working alongside Regional and Country Managers around the world to help lead the growth of HealthShare internationally and product manages InterSystems’ as a Service offerings.
Mark Massias, Senior Sales Engineer
Wednesday 19 October
14:20 – 14:55
Health Connect Cloud
Dr. Mark Massias is a Senior Sales Engineer at InterSystems in the UK. Mark has been working at InterSystems since 2002 and been involved in helping InterSystems’ Telco customers to develop solutions based on InterSystem’s database and integration technology. This includes applications delivering Operational Support Systems (OSS), Mobile fraud detection and Telco billing. Mark works specifically in the healthcare and telco sectors, and has worked extensively with InterSystems Healthcare custonmers in a variety of areas including spine integration.
After obtaining an honours degree in Electronic Engineering in 1986, followed by a PhD in 1990, Mark worked initially as a Graduate Management Trainee for the IT Division of Lloyds Bank plc. He subsequently joined IOC Ltd. as a Consultant implementing Executive Information Systems (EIS) for blue chip customers where he was ultimately involved in Project Management. Mark also spent a number of years at Gentia Software, a leader in the field of Online Analytical Processing (OLAP) technology, where he rose from being a Sales Engineer to managing the UK Sales Engineering team.
14:20 – 14:55
Health Connect Cloud
Dr. Mark Massias is a Senior Sales Engineer at InterSystems in the UK. Mark has been working at InterSystems since 2002 and been involved in helping InterSystems’ Telco customers to develop solutions based on InterSystem’s database and integration technology. This includes applications delivering Operational Support Systems (OSS), Mobile fraud detection and Telco billing. Mark works specifically in the healthcare and telco sectors, and has worked extensively with InterSystems Healthcare custonmers in a variety of areas including spine integration.
After obtaining an honours degree in Electronic Engineering in 1986, followed by a PhD in 1990, Mark worked initially as a Graduate Management Trainee for the IT Division of Lloyds Bank plc. He subsequently joined IOC Ltd. as a Consultant implementing Executive Information Systems (EIS) for blue chip customers where he was ultimately involved in Project Management. Mark also spent a number of years at Gentia Software, a leader in the field of Online Analytical Processing (OLAP) technology, where he rose from being a Sales Engineer to managing the UK Sales Engineering team.
Chris Norton, Managing Director, UK and Ireland
Tuesday 18 October
09:30 – 09:55
Leading with Innovation
Chris is a passionate and energetic business leader driven by success, responsible for InterSystems’ business & strategy in the UK and Ireland.
At InterSystems, Chris leads a team of over 200 who strive to empower customers to accelerate innovation and enhance operational resiliency. Chris is intent on continuing InterSystems’ long tradition of delivering an outstanding customer experience.
With more than 35 years’ experience in information technology and services, Chris regards it as a privilege to have been able to build long-standing relationships with clients and to ensure the delivery of high-quality solutions and services, time after time. Innovative and entrepreneurial, notable results have included leading the first sale of InterSystems’ TrakCare Electronic Medical Record System in England; selling strategic enterprise solutions to large organisations such as British Telecom and Avaya; and building a successful business line such that now InterSystems is positioned as a major force in the delivery of regional Shared Care Record solutions to significant health economies in the UK.
Follow him on LinkedIn
09:30 – 09:55
Leading with Innovation
Chris is a passionate and energetic business leader driven by success, responsible for InterSystems’ business & strategy in the UK and Ireland.
At InterSystems, Chris leads a team of over 200 who strive to empower customers to accelerate innovation and enhance operational resiliency. Chris is intent on continuing InterSystems’ long tradition of delivering an outstanding customer experience.
With more than 35 years’ experience in information technology and services, Chris regards it as a privilege to have been able to build long-standing relationships with clients and to ensure the delivery of high-quality solutions and services, time after time. Innovative and entrepreneurial, notable results have included leading the first sale of InterSystems’ TrakCare Electronic Medical Record System in England; selling strategic enterprise solutions to large organisations such as British Telecom and Avaya; and building a successful business line such that now InterSystems is positioned as a major force in the delivery of regional Shared Care Record solutions to significant health economies in the UK.
Follow him on LinkedIn
John Paladino, Vice President Client Services
Wednesday 19 October
09:15 – 10:00
Passion for Client Success
John Paladino directs the activities of the InterSystems support, quality assurance, internal computer operations, and customer education groups. Since joining InterSystems in 1984, he has been instrumental in developing an automated support tracking system, customer training programs for all InterSystems software products, creation and implementation of service standards designed to improve responsiveness and increase customer satisfaction, and multiple domestic and international team-building initiatives.
He came to InterSystems after a three-year stint as the Manager of Systems Engineering with New England Pathology, where he was responsible for acquiring, implementing, and managing a variety of information technologies. Paladino studied Electrical Engineering at Worcester Polytechnic Institute and the University of Lowell.
Follow him on LinkedIn
09:15 – 10:00
Passion for Client Success
John Paladino directs the activities of the InterSystems support, quality assurance, internal computer operations, and customer education groups. Since joining InterSystems in 1984, he has been instrumental in developing an automated support tracking system, customer training programs for all InterSystems software products, creation and implementation of service standards designed to improve responsiveness and increase customer satisfaction, and multiple domestic and international team-building initiatives.
He came to InterSystems after a three-year stint as the Manager of Systems Engineering with New England Pathology, where he was responsible for acquiring, implementing, and managing a variety of information technologies. Paladino studied Electrical Engineering at Worcester Polytechnic Institute and the University of Lowell.
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Jon Payne, Manager of Sales Engineering and Education
Tueday 18 October
14:00 – 14:45
Driving Innovation with a Fintech Gateway
Jon Payne is the manager for sales engineering at InterSystems, and has over 30 years experience building and delivering software in a variety of technologies, in Europe, the US, Middle East and Far East. Jon has extremely strong integration architecture skills. Initially working for the Health Service at the start of his career, as an analyst programmer, he held a number of positions in both the healthcare and financial arena – including running his own consultancy – before joining InterSystems. Jon has played a key role in securing the technical side of the TIE and Datacentre deals with CSC and now manages this account, focusing on the large Ensemble projects they are currently undertaking in the Midlands and the North of England.
14:00 – 14:45
Driving Innovation with a Fintech Gateway
Jon Payne is the manager for sales engineering at InterSystems, and has over 30 years experience building and delivering software in a variety of technologies, in Europe, the US, Middle East and Far East. Jon has extremely strong integration architecture skills. Initially working for the Health Service at the start of his career, as an analyst programmer, he held a number of positions in both the healthcare and financial arena – including running his own consultancy – before joining InterSystems. Jon has played a key role in securing the technical side of the TIE and Datacentre deals with CSC and now manages this account, focusing on the large Ensemble projects they are currently undertaking in the Midlands and the North of England.
Kinshuk Rakshith, Sales Engineer
Wednesday 19 October
14:20 – 14:55
Working with Event Streaming Platforms
Kinshuk Rakshith is a sales engineer who has been working with InterSystems clients in a variety of industries for over three years. A software engineer with substantial experience, prior to InterSystems, he worked in healthcare research IT and the Silicon Valley electronics industry. Rakshith holds Master's degrees from the University of California, Davis and Northumbria University in Healthcare Informatics and Embedded Computer Systems Engineering respectively.
14:20 – 14:55
Working with Event Streaming Platforms
Kinshuk Rakshith is a sales engineer who has been working with InterSystems clients in a variety of industries for over three years. A software engineer with substantial experience, prior to InterSystems, he worked in healthcare research IT and the Silicon Valley electronics industry. Rakshith holds Master's degrees from the University of California, Davis and Northumbria University in Healthcare Informatics and Embedded Computer Systems Engineering respectively.
Jonathan Teich, Chief Medical Information Officer & Director of Product Management
Tuesday 18 October
15:45 – 16:30
Trends in Healthcare and What’s New at InterSystems
Dr. Teich has authored over 100 publications in medical informatics. He is senior co-author of the book, Improving Outcomes with Clinical Decision Support. He co-chaired the HHS Roadmap for National Action on Clinical Decision Support, and led the CDS portfolio for the Office of the National Coordinator (ONC) at the outset of Meaningful Use. He has served on the board of directors of AMIA, HIMSS, and the eHealth Initiative, and participates on a variety of industry and government councils on healthcare quality and knowledge delivery.
Known for:
• Design/co-invention of highly innovative and practical electronic health record (EHR) systems, clinical decision support (CDS), workflow and care coordination applications to enhance quality, patient safety and cost-effectiveness.
• Primary design of the groundbreaking Brigham and Women’s EHR (BICS) and the Partners Healthcare EHR system, including highly effective CDS, quality improvement and patient safety innovations.
• Leadership experience in provider organizations, small and large industry and government, as program leader, head of clinical design, corporate director of R&D, CMIO and chief medical officer.
• Working directly with provider and quality organizations to translate clinical needs to feasible, usable technology solutions, and to optimize the real value of those solutions.
• National policy and thought leadership in health IT including CDS, workflow innovation, safety and quality improvement, bringing evidence to practice.
• Design of effective information systems for low- and middle-income countries, addressing key needs in inpatient, ambulatory, public health and disaster care, including sites throughout South Asia and Africa and an Ebola treatment center in Sierra Leone.
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15:45 – 16:30
Trends in Healthcare and What’s New at InterSystems
Dr. Teich has authored over 100 publications in medical informatics. He is senior co-author of the book, Improving Outcomes with Clinical Decision Support. He co-chaired the HHS Roadmap for National Action on Clinical Decision Support, and led the CDS portfolio for the Office of the National Coordinator (ONC) at the outset of Meaningful Use. He has served on the board of directors of AMIA, HIMSS, and the eHealth Initiative, and participates on a variety of industry and government councils on healthcare quality and knowledge delivery.
Known for:
• Design/co-invention of highly innovative and practical electronic health record (EHR) systems, clinical decision support (CDS), workflow and care coordination applications to enhance quality, patient safety and cost-effectiveness.
• Primary design of the groundbreaking Brigham and Women’s EHR (BICS) and the Partners Healthcare EHR system, including highly effective CDS, quality improvement and patient safety innovations.
• Leadership experience in provider organizations, small and large industry and government, as program leader, head of clinical design, corporate director of R&D, CMIO and chief medical officer.
• Working directly with provider and quality organizations to translate clinical needs to feasible, usable technology solutions, and to optimize the real value of those solutions.
• National policy and thought leadership in health IT including CDS, workflow innovation, safety and quality improvement, bringing evidence to practice.
• Design of effective information systems for low- and middle-income countries, addressing key needs in inpatient, ambulatory, public health and disaster care, including sites throughout South Asia and Africa and an Ebola treatment center in Sierra Leone.
Follow him on LinkedIn
Ming Zhou, Head of Supply Chain Strategy
Tuesday 18 October
14:00 – 14:45
Supply Chain – Interoperability
14:45 – 15:15
Smart Data Fabric: Enabling Future Innovation
14:00 – 14:45
Supply Chain – Interoperability
14:45 – 15:15
Smart Data Fabric: Enabling Future Innovation